First time using Vivid Seats to get tickets. We value your privacy. What are "Email Delivery" and "Instant Download" tickets? Order number [protected].
Vivid Seats Review for February 2023 | Best Ticket Brokers To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Your server is down!
Top 2,652 Vivid Seats Reviews - ConsumerAffairs These people are thieves and liars. We can see that your tickets contain a standard disclaimer at the bottom, but we can assure you that you will have no problem using these tickets. Vivid seats purchases tickets with false names and resells them at 2x to 3x their face value. Never again. Not only did he make the ticket purchasing process extremely easy, he was also able to slash a little off of the total price of my large order. Any shipping fees associated with transferring the tickets are the responsibility of the buyer. Your transaction is secure, and you also get a full refund for canceled events. Vivid Seats ranks 27th among Tickets sites. I had a great experience. Looking for the best way to buy and sell mobile tickets? Was not able to get in with those tickets I paid for. I just bought Madonna tickets for the Cleveland, Ohio show August 2, 2023 show. Ultimately, hung up on me. Claim your listing for free to respond to reviews, update your profile and manage your listing. When purchasing tickets, we encourage each fan to make the purchasing option that best suits them. I own a venue. It wasn't until I purchased the tickets and they were transferred that the tickets show different rows with the same seat number. A. The buyer is responsible for these costs. What 4 Analyst Ratings Have To Say About Vivid Seats. Thanks Vivid Seats. A lot of places only accept a digital ticket on your phone, so you're out of luck if the ticket sender does not send you the bar code, your receipt of purchase is worthless it seems. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. I received a link to claim my tickets within 5 minutes of purchasing and was able to transfer the tickets to my Ticketmaster account. WONDERFUL Young Man. Unsubscribe at any time. Then allows the seller to change the date to the day of the event. Their response to me letting them know that was well you can sell the tickets to your friends or family so we arent breaking the law. I called before the event and after. I highly recommend purchasing tickets from a verified seller on Vivid Seats. I expect to pay the normal service fees, but not what you charged me for the tickets. Tried and tried last night (4/10/22) and again most of the morning (4/11/22) to buy tickets. You do NOT provide a valuable service; you instead eliminate other purchasing options and make yourself indispensable by way of ticket monopoly. I purchased tickets well in advance and the tickets weren't cheap. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. This not only hurts our venue's reputation, but cheats the artist, as the additional ticket price is not shared. I specifically chose a section my whole group is in. First received an e-mail asking me to call because there was an issue. 5.5 Total Score. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. I was assisted by carlos today in my want to purchase 2 luke bryan tickest for wed july 27th in gilford New hampshire I only had to tell him what section i wanted and how much ibwanted to spend and he found me the best available that met my requests! The seller sets the ticket price. Couldnt cancel that ticket either. I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. I hate what you stand for. Yes, you get great prices on concert tickets because it is a con. It guarantees your tickets will be valid and arrive in time for the event. All Rights Reserved. Chicago, IL 60606-0606. This Yelper's account has been closed. Terrible customer service. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. We paid about $500 for the tickets in total. After all, I selected that I wanted "2" tickets not "1".
Vivid Seats Reviews, Complaints, Customer Service - Revdex.com I purchased two tickets for Garth Brooks in Gainesville five months before the concert My ticket were mailed to me earlier than expected. I was unable to get the sale price on the website, so I called and got a excellent representative whom explained everything and took his time and gave me good advice. I paid for the first 15 rows. Recent customer reviews are positive; 100% buyer guarantee; Over 100 million tickets sold; Lots of filter options to narrow down events; Vivid Seats makes it easy to find information about major upcoming live events. I asked to speak to the manager, told me there was no one above him. Refunds can only be granted in the event a show is cancelled. No person that issues tickets for admission to an event shall issue any such ticket solely through a delivery method that substantially PREVENTS the PURCHASER of the ticket FROM LAWFULLY reselling the ticket on the Internet ticketing platform of the ticket PURCHASERS CHOICE.. If you have any questions about the refund process, feel free to reach out to our Customer Service. We understand it's frustrating when events are postponed. Disputed several times and no resolution till this day. They are efficient, professional and the price is always right. Very minimal details or expectations were provided for project proposal which led to a lot of personal time spent on it. We always want to make sure our fans feel heard and are provided the appropriate information throughout their buying experience. Get buying tips about Ticket Websites delivered to your inbox. All I got was a run around, excuses, and finally no response what so ever. Thank you, you have successfully subscribed to our newsletter!
2,266 Reviews of Vividseats.com - Sitejabber How do I determine the seat numbers for a ticket listing? They have a helpful blog about big shows and games that you can get information about, learn the schedule, and find . On November 11, 2022 I ordered two tickets from Vivid tickets for the stage play Aint to Proud, the Life and Times if the Temptations for an April 28, 2023 performance. I have had good luck on the majority of purchases, but when issues arise, customer service is quick to point out that they are a middle man and this is an issue between you and the originating source of the ticket. Vivid seats is such a scam!!! No. After telling them that I wanted to cancel the sale because it is fraudulent they told me they could not cancel despite it being pending. I do not expect Keillor to come back to Denver at his age. Vivid Seats is one of the more popular ticket brokers but it has a lot of hidden fees (around 25%) and doesn't get the best reviews for its customer service. Vivid seats fees are fairly standard for the industry, taking a 10% commission on each transaction to the seller. If you have any additional questions, concerns, or would like to discuss the resolution provided, please feel free to reach out to our specialized team via Direct Message over social media, and we'd be happy to discuss this further with you. 2. bradsaid 1 yr. ago. 5 Weeks later changed their policy!!! Downgraded Tickets Sent - Not what I paid for. BS. Angel P helped me out. This is not what I paid for. A. Amalia G. Today. SeatGeek as an app and platform to buy tickets is decent, except the fees are pretty damn high. I received an email a few days before the game to "Confirm my email". He was quick to answer my questions and quick to book my tickets. 3 for $533.58. Vivid seats has been getting scammy lately. Despite very different reviews, the site is very popular not only in America but also abroad. Call and ask what the service charge is before buying. This not only hurts our venues reputation, but cheats the artist, as the additional ticket price is not shared. I just want the tickets I spent my hard earned money on. This review was chosen algorithmically as the most valued customer feedback. That being said these tickets cost me 3x as much as directly purchasing from Off The Hook comedy club. I found two separate listings for tickets in the same section and row.
Vivid Seats LLC - DE, IL, KY, LA, MA, MI, MN, MT, NC, ND - Bizapedia The 100% Buyer Guarantee means Vivid Seats upholds industry standards for safe and secure transactions. The person the ticket was for has since died. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. All for the seller, not for the customer. Vivid Seats Culture At a Glance. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. I never received my tickets but was charged for them. There were no humans to talk to to get my tickets before the event started. Vivid Seats is a third party ticket marketplace that has grown in popularity over the last number of years. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace. The issue was they didnt have the tickets, but had 2 close by. When I go the tickets, I called the venue and was told they were not handicap.
Business Profile for Vivid Seats LLC - Better Business Bureau Today, august 12th, we called multiple times until finally we were told by a representative from the "escalation team" that their source did not have the tickets. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. He reassured me of any concerns I had and was very patient with me. For further help, send us a direct message. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. The event was then rescheduled for July of 2021and then cancelled again. I just bought 2 tickets for $250 each and the ticket charges were a whopping $132.10! As of Oct. 13th 6:38 pm I am unable to access my tickets. 2023 Trustpilot, Inc. All rights reserved. Please refund me the differance between what you charged me and what the tickets actually cost. Thank you Amanda. In my other order, my tickets didn't arrive until the night before the concert; that was a little nerve-wracking, but their customer service and chat support was great and they assured me they would monitor the situation.
Vivid Seats - Home - Facebook ComplaintsBoard.com is a leading complaint resolution website on the Internet. Our content is intended to be used for general information purposes only. The company VIVIDSEATS claims the tickets were transferred to TICKETMASTER. Service 17 Value 15 Shipping 10 Returns 7 Quality 11 Positive reviews (last 12 months): 72.2% View ratings trends See all photos It is never our intention to make our fans feel this way. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. Pretty hard to buy tickets, Purchase of Concert tickets for Journey in Albuquerque, NM, Easy process, with helpfull employee. DO NOT USE VIVID SEATS, you may be one of the many unlucky ones! It went to automated system and never got a person to talk to. When I went on their "live chat" to inquire, they didn't respond at first . If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. Ong please do not use this businessshadey as a summer afternoon under a big oak tree. Vivid Seats is a trustworthy online resource that helps connect consumers with event tickets. Vivid Seats LLC Business Profile Vivid Seats LLC Event Ticket Sales Contact Information 24 E Washington Suite 900 Chicago, IL 60602 Visit Website (866) 848-8499 Primary hours 8:00 AM - 12:00 AM. Fans can go online and search 'Resell My Tickets' or they can resell by posting on social media. On 02/16/2023, I bought two concert tickets. IE, Hundreds of people are standing in front of you. We'll get you there. We apologize for your experience, Nathan, as we're dedicated to doing our best to fill all orders. We encourage you to monitor your bank and email for further updates on your order. Desired outcome: Be the first one to find this review helpful, Special delivery (including local pickup, will call or paperless). 1239964100050. Definitely recommend. They simply dont care. I have documentation of everything and really wish I could attach it to this review to show proof of their lies. I want my $1,500 back in my bank account. These people are thieves and liars. No issues at all, would use them again. vivid.seats from Vivid Seats has responded Posted Feb-14-2023 Hi kkeenny, we are sorry to hear that you had trouble getting into the basketball game you had ordered tickets for. When asking if they would help me resale the tickets they told me that they could not as they would not sell e-transfer tickets (but they allowed someone to sell them to me). I just want the Tickets I spent over 2 thousand of my hard earned money on. The 100% Buyer Guarantee ensures that you get the right tickets and that they arrive on time. Avoid purchasing thru Vivid at all cost. It offers a 100%. The tickets I purchases were only $35.00 a piece after fees and taxes, the same tickets on Ticketmaster were listed for $170.00 a piece after fees and taxes. VIVID CONFIRMED THE TICKETS IN A DIRECT E-MAIL AFTER MY CALL. ConsumerAffairs is not a government agency. I got nfl tickets from them that never arrived. My experience is consistent with those reported on BBB. Will be buying more tickets from them in the future. Agreed! So, Vivid seats charged an additional $196. Vivid Seats. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. Save. Thank you.
Support : Vivid Seats Customer Support Vivid Seats vs Ticketmaster for March 2023 | Best Ticket Brokers Vivid Seats Reviews - 33 Reviews of Vividtickets.com | Sitejabber Vivid Tickets Loses Top Rating From Better Business Bureau After They can see this but they refused to issue a refund. Vivid Seats provided fraudulent tickets to me. I really hated it when there was a purchased trouble online, but his speed of troubleshooting was very good.
Please do not purchase tickets through Vivid Seats - Tripadvisor We were also told that the tickets would show up within 48 hours on the event. The site offers a buyer's guarantee that includes award-winning customer service care, safe and secure transactions, valid and authentic tickets.
Find out how we combat fake reviews. Just another company who still made money over COVID. Long story short I never received the parking pass and had to pay in full at the gate. Dont EVER use vivid seats for any purchases. They go above and beyond to make my transactions fun and fast! She knew exactly what I needed and arranged to have it. They were not premium seats and the face value on the tickets were $86.00 each fir a total of $172.00, a difference of $1,233.95.