If this occurs, please return any forfeited comp admissions/meal vouchers. Any person refusing to comply with security and safety searches will be refused entry to the Property. Dollywood welcomes service animals on a leash or harness, but service animals are not permitted to participate in the attractions. Rocky Top Mountain Coaster Admission Ticket Paula Deen's Lumberjack Feud Show Admission Dolly Parton's Stampede Dinner Attraction, Dollywood's Splash Country Water Adventure Park. When you are ready to renew your pass, the power of your My Dollywood Account comes full circle! Unfortunately, due to COVID-19, Dollywood was slow to open this year. To find out more information please call 1-800-Dollywood (1-800-365-5996) in advance of your visit to speak to an attendant at our Ride Accessibility Center. more. Individual rain checks will be given when one-day admission tickets are presented at the Groups Booth. But that ended after just a few months in March 2020 and now the company's default COVID refund policy is whatever terms you book under. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. On Desktop, you can navigate to the account section of the website via Sign In (if they already have an account) or Register (if they need to create an account) in the upper RIGHT of the navigation. Whether you rent or own, check for signs identifying designated stroller parking areas at each venue or attraction. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. The majority of other major parks reopening thus far have opted for a mandatory mask-wearing policy on the rides. Weapons are not allowed on the premises, including knives with blades longer than 3 1/2 inches. Explosives of any kind, including fireworks and water grenades (whether metal or plastic). "I polled our Contact Center hosts who take guest calls to put together a helpful Q&A for you. During the Christmas season, weekdays are your best bet. While all rides and shows are still FREE with your paid admission, TimeSaver helps you maximize your visit so you can spend less time waiting in line. Our operating days and hours vary; please check our Calendar. There is a policy in place requiring people to wear masks. Tickets are non-refundable, non-transferable, and will not be exchanged. To purchase a new pass or a pass that is exclusively offered to a select group, please visit theSeason Pass pageand make your selections. Standard parking fees apply. The Oxford COVID-19 Government Response Tracker (OxCGRT) plans to stop updating its global database on policy responses to COVID-19 at the end of 2022. We do not offer AAA discounts at Dollywood or Dollywood's Splash Country. Dollywood is granting those on a case by case . Dollywood has partnered with Student Life to offer a special price on Dollywood tickets for students, staff, faculty, and their families. Ride Wait Times are visible once you are on property at Dollywood. The fee is $18 for a single; $20 for a double. Purchases of Items from Herschend, whether an On Site Purchase or a purchase using the Online Service are referred to herein as a Purchase or Purchases. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. We will contact you through email with return options if your item is recovered. You will need your Season Pass ID and the phone number associated with your pass.To purchase a new pass:Go to the Season Passes page on dollywood.com. More Time, Less Wait! Dollywood Reservations during COVID. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by each ride's manufacturer to ensure guest safety. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Refund Policy: No refunds or exchanges on any attraction, event or show tickets with the exception of tickets to Walt Disney World Parks. If you have received a refund on your pass or have a PreK pass, you will need to purchase a new season pass. I was disappointed that more enforcement of their Covid safety protocols was not visible. Frequently Asked Questions. I will say the tram team was very good about enforcing the policy. Next week's opening schedule is 10:00 am M, W, F, Sa & Su, 6. Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. Instead of carrying your purchases around, please take advantage of our convenient and complimentary Package Pickup service. Each Guest grants Herschend the right to film, video, photograph, and take sound recordings of the Guest on Property or during participation in any Herschend Activity for any purpose without payment or consideration therefor. On Mobile, the Sign In or Register and Account links are in the hamburger menu in the upper LEFT. We are possibly coming back at Christmas time, but we will DEFINITELY not be coming here. Please stop by Guest Services to pick up your raincheck before you leave the park. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, Make Dining Reservations at Song & Hearth. Rain checks will be valid for one-day admission on any operating day in the current operating season. A Calming Room has been created for the purpose of helping our Guests with special needs who may have a sensory overload while visiting us at Dollywood and Dollywoods Splash Country. Illegal drugs of any kind (including prescription drugs not properly prescribed by a health professional). Input your details into the refund policy generator below and . Crime. At Dollywood, a limited number of ECVs and wheelchairs are available to reserve once you get to the park on a first-come, first-serve basis. The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. Be sure to double-check operating hours before your trip. DollywoodPlease visit theLost and Found Pageto file a lost item claim. Enter the park through designated entrances during operating hours only. Respect each other as well as our employees; verbal abuse of other guests or our employees will not be tolerated. Good Question . Dollywood says it will not ask for proof of vaccination We strongly recommend this option to expedite your group's entry into the park. Let us answer your questions about what you can expect! Weapons of any type, including without limitation, firearms, ammunition, tasers, pepper spray, mace, and knives (with a blade longer than 3.5 inches), any item designed to be utilized as a weapon, and any item that appears to be either of the foregoing. Dollywood: What Covid-19? Dollywood Silver Season Pass: starts at $149, includes 2 Bring-a-Friend Free tickets and a discount on lodging. Please see ourDirectionspage andDestination Mapfor a map of the area. The park wqs decorated great and we had a great time. To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. This means you can rent and float from locker to locker without having to pay for each new locker.All lockers are sold on a first come, first serve basis. Our Ride Accessibility Center is available to serve our guests who have an accessibility need and would like to enter an attraction through the accessibility entrance. Yes. Refund requests must be made by Jan. 1, 2023. The Robert F. Thomas Chapel was shored up in spots, received a new cedar-shingle roof and had its entrance/exit ramp widened. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. This is the first time that . You can apply your paid one-day admission toward the price of a season pass. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. Under their flexible booking policies, the Hilton and Marriott often let guests cancel 24 hours before their arrival. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Dollywood is NOT. You will be asked to Sign In if you already have an account or you can click/tap on "Registration" if you need to createa new account. You can apply your paid one-day admission toward the price of a season pass. During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. PIGEON FORGE, Tenn. (WTVF) Dollywood announced it will no longer require reservations for guests to visit its parks. By. Be attentive to your surroundings. Your child will be measured by a Dollywood Host and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. Restrooms with vending facilities are in Rivertown Junction, Craftsman's Valley, Country Fair and Jukebox Junction. Dollywood is pleased to offer a variety of parking options based on our guests' needs. Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. Dollywoods Parent Swap is easy; heres how it works: The entire group enters through the regular Guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. You can access them from the order History module within your account though. At this time, masking is optional for employees and guests, regardless of vaccination status. Season Passesare your best value if visiting more than one time during the season. Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with built-in wheels. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. On every ride there were multiple people standing in line who did not follow the policy. Dollywood is expected to reopen sometime in early June and we know that visitors will have lots of questions about what to expect under the new guidelines and safety measures. Ticket info. But, the magnitude of these impacts has varied a lot between countries - some have been very successful in . Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. The park is only allowed at half capacity. The Competition and Markets Authority (CMA) remains of the view that a consumer will generally be entitled to a refund when they have paid money in advance for services or goods . Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. Cell phones and other devices should not be brought aboard any attraction. Pigeon Forge, TN 37863 1 . The park will reopen to the general public on Wednesday with limited capacity and mask regulations. Depending on the time of year, some days at Dollywood can be less crowded than others. To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. *A full list of Terms and Conditions applicable to your visit are set forth in the Terms of Sale, which may be found online at Dollywood or picked up at Guest Services. The following provisions apply to the Purchase of all Items at or related to the properties owned or operated by Herschend (each, a Property and collectively, the Properties) or during your participation in any activity led, organized, arranged, promoted, and/ or sponsored by Herschend, whether taking place on the Properties or elsewhere (collectively, Herschend Activities): Make Dining Reservations at Song & Hearth. . 1. We understand that rain can sometimes lessen your park experience and we are happy to have you visit us again! BY MAKING A PURCHASE OF AN ITEM FROM HERSCHEND (EACH, AN "ORDER"), YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS OF SALE. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. These Terms of Sale (these Terms) apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an Item) by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to herein as Herschend, us, we, or our as the context may require) whether the Item was purchased in person or through the telephone (an On Site Purchase), or through a website or a mobile application operated by Herschend (the Online Service).
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